Staff were friendly and very helpful. The facilities were fantastic and well maintained.
Catherine
April 2025
Great location close to the main city attractions and excellent public transport connections. Room was big enough with comfortable beds. Fridge in the room was nice add-on for us.
Artur
March 2025
The concierge went above and beyond with suggestions of what to do during our stay and how to get around conveniently. We came off a cruise so arrived at the hotel prior to check in time. We were offered access to their early arrival lounge which was very spacious with bathrooms-including showers-snacks, lounging areas and wifi connections. That is service! Our room was ample and comfortable. The hotel is very well located a short walk from circular quay. The salads at the lobby restaurant were wonderful. There was a water refill station adjacent to the elevators and a welcome bottle of sparkling moscato on arrival as well as fruit flavored water and mints/Tim tams for guests to help themselves to. Thoughtful touches for guests convenience.
Eileen
February 2025
Indeed, this is an excellent location and the facility overall is beautiful. The entire experience was lovely. We stayed for a few days before heading out for a land tour/cruise through AU and NZ. The hotel is within walking distance to George St. Market, Sydney Harbor Bridge, Sydney Opera House, Royal Botanical Gardens, Hyde Park & memorial, Lord Nelson's Hotel & Brewery, The Tower Eye, mall close by, wharf's for cruise lines, and eateries, pubs, museums, etc. We got to all the locations, except for the museums. No need for transport unless you absolutely need a taxi. Hotel restaurant was fine, but limited on staffing while we were there. Guest services (impeccable staff) can exchange U.S. into AUD, but limits $100 daily, which was fine for us...they had a good exchange rate too. Concierge services are outstanding and so helpful! Top-notch prompt and courteous staff throughout our stay. It certainly was a pleasure to stay at an impeccable hotel with staff who exceed in hotel etiquette, professionalism, courtesy, and who are so pleasant to chat with! For our room, it was lovely, but the only view was the other high-risers which is normal in the Central Business District (CFB). Our friends got a higher floor and had a partial view and they had a separate bedroom and small kitchenette, which was nice.
Donald
February 2025
Location is unbelievably good for tourism. Short stroll to everything. Amazed that there was an actual driveway in the CBD fantastic for a family driving. Makes picking up and dropping off the vehicle so easy. (The charge is steep but it is Sydney CBD.) The hotel is beautifully kept and housekeeping were very efficient and thorough. Room comfort was fabulous. Beds very comfortable.
Barry
April 2024
It was so central. I loved that it had a pool for the kids and that breakfast was included in our package each morning. This made a lot of difference to our stay.
Angela
December 2024
The position is excellent- I’m 68 and train from airport to circular quay then short walk to hotel- I could manage well I think they should brighten up the area outside the Hotel — I understand there’s building happening- but some street art with white to bring light into dark area and bright planters — give it a welcoming Sydney vibe rather than the current “ semi slum “ area !!
Sandy
January 2025
It’s proximity to restaurants & bars. The Rocks area, obviously as Name suggests close to Circular Key! Transport links….tram, train, ferry just a short walk from the Hotel. The entrance lobby and adjoining restaurant & bar have an attractive decor. The staff were all so pleasant & attentive. Breakfast was delicious, so many choices on offer at the buffet. Our room was on the 28th floor with a view of Sydney Harbour Bridge…..amazing!! Thankyou!
Jeanmarie
March 2025
Outstanding location! Take a Sudney Opera House view and watch amazing sunrise! Personnel was quite nice and friendly, helped with the parking. Very clean and snow white bedlinen. Good and comfortable pillows (I am very sensitive to that)!
Diana
August 2024
The staff was incredible. Attentive and courteous, they were the true stars. From anticipating my needs, to doing their best (and following through) in helping me to check into my room quickly as I had a business event to rush to, and also had my luggage already sent up. It's all the little details that mattered when the magic "just happened" which we knew was always the staff behind the brand that made it all look so easy. I especially want to thank Daniel at reception. He handled everything so professionally and promptly. All paperwork was done proficiently as he encouraged me to enjoy two complimentary drinks at the lounge while they prepared my room. After a long flight, you couldn't ask for better.
Vivien
February 2025
Reservations:
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